[DRAFT — pending legal counsel review] This is a plain-language summary of the terms we intend to apply, not the binding agreement. The full Terms of Service are being finalised with legal counsel and are available on request.
Legal
Terms of Service summary
The terms on which MeshWorks Wireless Oy (Finland) intends to provide the IRIS service — summarised in plain language.
Last updated: [PLACEHOLDER]
The service
IRIS is a critical alert orchestration platform. You send alerts via the API or app; IRIS routes them across channels, escalates until a human acknowledges, and records an audit trail. Live channels and roadmap channels are labelled honestly across this site — you should rely only on what is marked live.
Acceptable use
- Use IRIS only for legitimate operational and safety-critical alerting — not for marketing, spam, or unsolicited bulk messaging.
- Only message recipients who expect operational alerts from you, and honour opt-out (STOP) requests.
- Do not attempt to disrupt, reverse-engineer, or overload the platform, and comply with applicable law and carrier rules.
Credits
Usage-based
You buy credits and spend them on what you send. No per-seat charge.
Non-refundable
Purchased credits are non-refundable except where required by law.
12-month expiry
Credits expire 12 months after purchase.
Liability & disclaimer
[PLACEHOLDER — to be confirmed with legal counsel.] IRIS is a tool that increases the likelihood a critical alert reaches a human; it is not a guarantee of delivery, and downstream carrier and network failures are outside our control. Liability limitations, warranty disclaimers, and service-level commitments will be set out in the full Terms.
Governing law
These terms are intended to be governed by the laws of Finland and the European Union, with disputes subject to the competent Finnish courts. The full Terms will confirm the precise venue and jurisdiction.
Contact
Questions about these terms? Email hello@my-iris.io. The full Terms of Service are available on request.