Roadmap
my-iris for WhatsApp is coming
my-iris for WhatsApp will deliver rich critical alerts over WhatsApp Business — a familiar, high-open-rate channel for field and frontline teams — with two-way replies to acknowledge or escalate. It will run on the same stateful escalation engine and audit trail as SMS and Voice.
Not live yet — this page sets expectations honestly. SMS and Voice are available today.
What you’ll get
Built on the engine you can already use
WhatsApp won’t be a separate product — it’s another channel behind the same API, escalation state machine and audit trail that power my-iris today. When it ships, the badge on this page turns green.
- Rich alerts over WhatsApp Business, with reply-to-acknowledge and reply-to-escalate
- The same stateful escalation — unanswered alerts move to the next responder
- Replies captured into the compliance-grade audit trail
- Per-recipient language, consistent with the rest of my-iris
Coming — join the waitlist
Tell us you want my-iris for WhatsApp and we’ll let you know the moment it’s live. In the meantime, you can start sending escalating alerts over SMS and Voice today.