Roadmap
IRIS for WhatsApp is coming
IRIS for WhatsApp will deliver rich critical alerts over WhatsApp Business — a familiar, high-open-rate channel for field and frontline teams — with two-way replies to acknowledge or escalate. It will run on the same stateful escalation engine and audit trail as SMS and Voice.
Not live yet — this page sets expectations honestly. SMS and Voice are available today.
What you’ll get
Built on the engine you can already use
WhatsApp won’t be a separate product — it’s another channel behind the same API, escalation state machine and audit trail that power IRIS today. When it ships, the badge on this page turns green.
- Rich alerts over WhatsApp Business, with reply-to-acknowledge and reply-to-escalate
- The same stateful escalation — unanswered alerts move to the next responder
- Replies captured into the compliance-grade audit trail
- Per-recipient language, consistent with the rest of IRIS
Coming — join the waitlist
Tell us you want IRIS for WhatsApp and we’ll let you know the moment it’s live. In the meantime, you can start sending escalating alerts over SMS and Voice today.